Support Center

How do I correct the parent who signed up with a wrong student?

Last Updated: Jan 23, 2018 08:02PM UTC
You can correct a student-parent association by following the steps below.

On mobile:
  1. Press All Groups
  2. Open the class's home page
  3. Press the settings button (gears icon), located on the top bar of the page
  4. Press Edit Settings
  5. In the top bar (General, Calendars, etc), press Students
  6. All students will be listed with their parent's name below
  7. Press the student who is associated wrongly
  8. Unselect the wrong parent and select the correct parent
  9. Press Update
On desktop:
  1. Open the class's home page
  2. Click the gears icon, located in the top right of the page
  3. Press Edit Settings
  4. In the top bar (GeneralCalendars, etc), click Students
  5. All students will be listed with their parent's name below
  6. Click on the student who is associated incorrectly
  7. Unselect the wrong parent and select the correct parent
  8. Click Update