Support Center

How to merge Email account and a Phone number account?

Last Updated: Dec 19, 2018 08:53PM UTC
I am added to Bloomz via Email by one of child's teacher and am added by phone number by another child's teacher. How do I merge email and phone number accounts? 
(Or)
I am signed in to Bloomz with two accounts, one phone number, and another email account. How can I merge these two? 


We do not support the merging of accounts. To avoid logging out and logging in every time with a different account - 
  • You can ask the second teacher to invite your email/ phone number that you want to keep, to her class. You will see an invitation in the notification center (bell icon) at the top right inside the app. Accepting that will add you to her class. 
  • (OR)
  • Ask her for the class access code and click Add/Join Class in the left menu of the app and enter the code to join her class. 
Once your account has access to both the classes, you can delete the other one. 

If you want to keep both the accounts. You will need to sign out and sign in every time.  To sign out click on the settings icon in the left menu, click Account Settings and you will the sign out as an option.

Please write to support@bloomz.com, if you need further assistance.