Support Center

FAQ

How can I remove a photo that I posted? Jun 28, 2017 12:13AM UTC

It is possible to delete a photo that you posted in a class page. Select the name of the class Click Media on the bottom menu > Photos on the top menu > and the Picture you would like to remove After clicking ...

Is there a way to recover a deleted message? Aug 21, 2017 05:12PM UTC

The only way to recover a deleted message is by emailing support@bloomz.com. Email them with the following information: 1) Names of the people in the message thread 2) Text in the Message or a Screenshot

How to change status from parent to teacher? Aug 21, 2017 09:26AM UTC

On Bloomz, you are able to change the status of a parent to a teacher in your class. Click the name of your class on the left hand menu Click on Members icon on the bottom menu Click Manage on the top right Select on the...

How to print behavior reports? Jun 27, 2017 10:33PM UTC

On Bloomz teachers are able to print out behavior reports for a specific child and as a class as a whole. First, click on the name of the class on the left hand menu. After the class page appears, click Updates on the top menu, th...

Upload issue with iOS 11 Nov 09, 2017 07:45PM UTC

NOTE: WE RESOLVED THIS WITH THE NEW UPDATE. Learn more. With the latest update to iOS (11), some iPhone users are experiencing issues uploading pictures to their classroom. We have identified this issue and working on a solution...

Can the Parent to Parent Communication setting be an option for groups? Nov 16, 2017 10:02PM UTC

Parent to Parent Communication setting is only available for Classes and Communities. It is not available for groups. To learn more about the parent to parent communication controls, click here.

Is there a BCC option when inviting parents to my class? Jan 23, 2018 07:52PM UTC

When you invite parents to the class via the Type emails manually option, all the emails you paste in the To field will each get an invitation email individually. They will not see any other emails you entered in the To field. Ho...

How can my principal see all the class posts? Jan 23, 2018 07:55PM UTC

You need to invite your principal to each of the classes as an administrator. You can do this by following the steps below. In the left menu, find and click on Invite. Click on the class to which you want to add your princip...

How do I correct the parent who signed up with a wrong student? Jan 23, 2018 08:02PM UTC

You can correct a student-parent association by following the steps below. On mobile: Press All Groups Open the class's home page Press the settings button (gears icon), located on the top bar of the page Press Edit Sett...

How do I see the views for my announcement? Jan 23, 2018 07:42PM UTC

Announcements are posts that stay at the top of the feed for a certain length of time. You can check the views for your announcement by following the steps below. For mobile: Find and press on the announcement in your Home fee...