Support Center

FAQ

How do I invite co-teachers? Jan 16, 2018 06:37PM UTC

Bloomz allows you to add multiple teachers in a classroom. You can invite your co-teacher as a teacher role to your class. Please check below for steps to invite your co-teacher. For mobile: Open the class for which you want ...

How do I add admins to the classes in my school? Jan 16, 2018 06:39PM UTC

You can add admins to classes by following these steps. For mobile: Within the left menu, please press the community for which you are adding the admin Along the bottom bar (Updates, Calendar, etc), press Classes/Groups ...

How can I delete a document? Jan 16, 2018 06:40PM UTC

You can delete a document by following the steps below. For mobile: Open the class from which the document needs to be deleted. Along the bottom bar (Updates, Calendar, etc), press the Media button. Along the top bar, choo...

Can a parent access classes from different schools using the same account? Jan 23, 2018 09:25PM UTC

If you are already a parent who is registered on Bloomz and receiving updates from your teacher, you do not need to create another account to join your other child's classes belonging to a different school. You will just need to ...

How do you set students up in different classes? Feb 01, 2018 07:30PM UTC

The teacher/administrator can add students to the class. Below are the steps to add a student. On mobile:​ Open the class page using the left menu. Along the bottom bar (Updates, Calendar, etc.), press Members. Press the b...

What is the difference between posts, messages, and announcements? Jan 23, 2018 10:24PM UTC

There are many differences between messages, posts, and announcements. The differences are listed below. Messages: One on one group chats. More informal back and forth conversations. Announcements: Post...

How can I delete a friend connection or unfriend a personal connection? Jan 16, 2018 07:01PM UTC

You can delete a friend connection by following the steps below. For mobile: In the left menu, press All Groups Along the bottom bar (Home, My Calendar, etc), click My Contacts Scroll down to the person whose friend reques...

Parent is not seeing the parent teacher conference invite. How to troubleshoot? Apr 10, 2018 09:30PM UTC

If the parent is invited to the conference, he should be seeing it in the * Sign ups tab (All groups / class page) * Notification center (bell icon) on the top right * He will also see a Post in the Home feed. If he is not see...

How to invite parents from one class to another class/group of mine? Apr 12, 2018 08:04PM UTC

You can invite parents from your class to another class/ community/ group you are an admin of by following these quick and simple steps: Click on the Class Click Members Tab Click on Manage link Select the members you...

Why am I not seeing parent list in my child's class? Sep 04, 2018 09:03PM UTC

Are you seeing only the teacher's name and not seeing anyone else your class member's list? Your teacher has turned off the parent to parent communication setting for her class, hence you will not be able to see the parent list i...